The opportunity dashboard shows areas where there is a need in your patient's lives and allows you to find the patients before they fall through the cracks. Specifically, we reveal the amount of patients that need their future hygiene appointment, patients with unscheduled treatment, patients that are completely unappointed in your practice, and broken appointments.
These totals are displayed within the main dashboard; but to view more information, click on each square to get the info you're looking for.
Keep in mind that the cost to acquire a new patient versus the cost to retain an existing patient is not equal. It costs significantly less to retain your existing patient base and the Opportunity Board allows you to see all the patients that are about to fall through the cracks. Make sure that you appropriately reach out to the patients in these areas of opportunity to make sure they are well taken care of, served well, and healthy as possible.